Orders are placed through Amazon and as such The Watch Factory do not dispatch, fulfill or refund any orders. Returns, disputes and any order queries remain the responsibility of Amazon. The Watch Factory does not accept any responsibility for orders placed with Amazon.
Product listing data is pulled directly from the Amazon search API, The Watch Factory therefore is not responsible for any misrepresentation of any products listed on this website. If you feel that any products on this website are being misrepresented please request their removal using the contact form. The Watch Factory also recommends making the same request with Amazon themself.